Refund policy
Here’s a professional Refund Policy page tailored for Indian Cyber Ethics, ideal for use on your website or enrollment platform.
Refund Policy
Effective Date: [Insert Date]
At Indian Cyber Ethics, we are committed to providing high-quality cybersecurity education, training, and awareness programs. We value your trust and aim to ensure your satisfaction. This Refund Policy outlines the terms under which refunds may be issued for our services and programs.
1. General Policy
Due to the nature of digital education and downloadable resources, we generally do not offer refunds once a course or program has been purchased and accessed. However, in certain cases, a refund may be granted based on eligibility criteria outlined below.
2. Eligibility for Refund
A refund request may be considered under the following conditions:
a. Duplicate Payment
If you have been charged more than once for the same course or service due to a technical error, we will issue a full refund of the duplicate payment after verification.
b. Technical Issues
If you are unable to access a course due to a verified technical issue on our platform, and our support team is unable to resolve it within 7 business days, a partial or full refund may be offered.
c. Cancellation Before Access
If you register and pay for a course but request cancellation before accessing any course materials or sessions, a refund may be granted after deducting applicable administrative charges (if any).
3. Non-Refundable Situations
We do not offer refunds in the following cases:
Once course materials or content have been accessed/downloaded
If a student fails to attend scheduled classes or sessions
If a course was purchased at a discounted or promotional rate
For dissatisfaction due to personal preferences or change of mind after access
For live or workshop-based sessions once the session has begun
4. Refund Process
If your refund request meets the eligibility criteria, please follow the steps below:
Email us at [Insert Email Address] with:
Full Name
Registered Email ID
Course Name
Payment details (Transaction ID, Date)
Reason for refund request
Our support team will verify your request and respond within 5–7 business days.
Approved refunds will be processed to the original payment method within 7–10 business days.
5. Course Cancellation by Indian Cyber Ethics
In rare cases where Indian Cyber Ethics cancels a course, workshop, or event, participants will be given a choice of:
Full refund, or
Credit toward another course or future batch
6. Contact Us
For questions regarding our refund policy or to submit a refund request, contact us at:
???? Indiancyberethics@gmail.com
???? +91 88148 50551
???? www.indiancyberethics.com
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Indian Cyber Ethics is a premier cybersecurity and ethical hacking learning platform founded by Sachin Soni, a certified Cyber Crime Investigation Officer with extensive experience in digital forensics and cyber law.